Last updated: March 2025
CRM Mates Ltd ("CRM Mates", "we", "us", "our") is a company registered in England and Wales, operating from Horsham, West Sussex. We are committed to protecting your personal data and complying with the UK GDPR and the Data Protection Act 2018.
Contact: hello@crmmates.com
We collect data you provide directly — including name, email, business name and phone number when you complete a contact form, book a demo or sign up for our services. We also collect anonymised analytics data about how you use our website.
We use your personal data to: respond to your enquiries, provide our services, send you relevant communications (which you can opt out of at any time), and improve our products. We do not sell your data to third parties.
We retain your data for as long as is necessary to provide our services and meet legal obligations. Client data is held for 6 years following the end of our engagement in compliance with UK law.
Under the UK GDPR you have the right to access, correct, delete, and port your data, and to object to or restrict its processing. To exercise any right, contact us at hello@crmmates.com.
We use essential cookies to ensure the website functions correctly, and optional analytics cookies to understand usage. You can manage your cookie preferences at any time.
Questions about this policy? Email hello@crmmates.com or write to: CRM Mates Ltd, Horsham, West Sussex.